At Pankhudi Henna, we strive to deliver your products in a timely and efficient manner. Below are the details of our shipping policy:
Shipping Charges
- Within Rajasthan: We offer free shipping on all orders.
- Outside Rajasthan: Delivery charges will be applied based on the destination and will be clearly communicated during the checkout process.
Shipping Carriers
We partner with reputable courier services to ensure reliable delivery of your orders. Our primary shipping partners include India Post, FedEx, Blue Dart, DTDC, Shree Maruti, First Flight, and Speed Post for remote locations. Bulk products are shipped by surface transport and cannot be shipped by air.
Order Processing Time
- We typically require 48 hours to process and ship your order. However, 90% of orders are shipped within 24 hours.
- Transit time varies based on the location:
- Standard Shipping: 1-3 days for most locations.
- Bulk Products (Surface Shipping): 1-6 days depending on the delivery location.
- The maximum delivery timeline is 3 to 15 days.
Cash on Delivery (COD) Orders
- COD is available only in select locations. If your location is not within our COD service area, we will contact you to discuss alternative payment options.
Delivery Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number and shipping information. You can use this information to track the status of your delivery. Our warehouse system selects the most efficient carrier based on the order details and delivery address.
Contact Us
For further information or assistance regarding your order, please contact our online customer service team at pankhudihenna@gmail.com.
Thank you for choosing Pankhudi Henna. We appreciate your business and look forward to serving you!
