Welcome to Pankhudi Henna Help and Advice section! We are dedicated to providing exceptional customer service and ensuring you have a seamless shopping experience with us. Whether you have questions about our products, need assistance with your order, or want to learn more about using henna, we’re here to help.
Frequently Asked Questions (FAQs)
- What is henna, and how is it used?
Henna is a natural dye made from the leaves of the henna plant. It is commonly used for hair coloring, body art, and traditional ceremonies. To use henna, mix the powder with water to create a paste, apply it to your hair or skin, and let it sit for a few hours before rinsing off. - How long does henna color last?
Henna hair color typically lasts for 4-6 weeks, gradually fading as the hair grows. Henna body art lasts about 1-2 weeks, depending on skin type and how well the design is cared for. - Is your henna powder organic and chemical-free?
Yes, all our henna powder is 100% natural, organic, and free from chemicals or artificial additives, ensuring safe and effective use. - How do I store henna powder?
Store your henna powder in a cool, dry place, away from direct sunlight. For longer shelf life, you can keep it in an airtight container in the refrigerator or freezer.
How to Place an Order
- Online Ordering: Browse our product categories, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you can enter your shipping details and complete the payment.
- Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details and tracking information once it ships.
Shipping and Delivery
- We offer fast and reliable shipping options to ensure your products arrive on time. Please refer to our Shipping Policy for detailed information on delivery times and charges.
Returns and Refunds
- If you are not satisfied with your purchase, please contact our customer service team within 7 days of receiving your order. We will guide you through the return process and arrange for a refund or exchange as per our Refund and Cancellation Policy.
Expert Advice
- Choosing the Right Henna: Not sure which henna product is right for you? Our team of experts can help you select the best product based on your needs and preferences.
- Application Tips: Get tips on how to apply henna for the best results, whether it’s for hair coloring or body art.
- Troubleshooting: If you encounter any issues with using henna, our experts are here to provide solutions and ensure you get the best outcome.
Contact Us
If you have any questions or need personalized assistance, please do not hesitate to reach out to us:
- Email: pankhudihenna@gmail.com
- Phone: 9571 266 258
- Live Chat: Available on our website during business hours.
We are committed to ensuring you have a positive experience with Pankhudi Henna. Thank you for choosing us for your henna needs!
