Refund and Cancellation Policy
At Pankhudi Beauty Products, customer satisfaction is our top priority. If you are not completely satisfied with our products or services, we will work diligently to address your concerns. Should the reasons for dissatisfaction be genuine and substantiated after investigation, we will issue a refund. Please ensure you read the terms and conditions of each purchase carefully, as they contain important details about the services or products you are buying.
Cancellation Policy
- To cancel a service or order, please contact us through the “Contact Us” link on our website.
- Cancellation requests must be received at least 15 business days before the end of the current service period. Any requests received after this time will be treated as cancellations for the next service period.
Refund Policy
- We strive to deliver the best quality products and design concepts to our clients. However, if you are not completely satisfied with our products or services, you may request a refund.
- Refund requests will be processed within 10 to 20 business days.
- If the purchase was made using a credit card, the refund will be issued to the same credit card used at the time of purchase. For payments made via payment gateways, the refund will be credited to the original payment account.
How to Request a Refund or Cancellation
- Contact our customer support team through the “Contact Us” link on our website to initiate a cancellation or refund request.
- Please provide details about your order and the reason for cancellation or refund. Our team will review your request and get back to you as soon as possible.
Important Notes
- Refunds will only be issued for valid reasons and after thorough investigation.
- Any refunds will be made according to the payment method originally used.
- We reserve the right to deny refunds or cancellations if the conditions of our policy are not met.
Thank you for choosing [Your Company Name]. We are committed to providing you with the best possible service and ensuring your complete satisfaction. If you have any questions or concerns, please don’t hesitate to contact us.
